🔒 Privacy Policy

Last updated: December 2025
Protea Clinic
📍 534 Broadway, Floor 2, Bayonne, NJ 07002
📧 [email protected]
📞 (908) 382-3069

1. Introduction

Welcome to Protea Clinic.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit a form, book an appointment, or interact with any of our services—including SMS communications.

By using our website or providing your information, you agree to the practices described in this policy.

2. Information We Collect

a. Personal Information

We may collect the following information when you complete a form, join our waitlist, or book an appointment:

Full name

Email address

Phone number

Date of birth (if needed for medical or consent forms)

Medical history or health information voluntarily provided by you

b. Non-Personal Information

Automatically collected data may include:

Browser type and version

Device type

IP address

Pages visited and time spent on site

Traffic sources (e.g., Google search, social media ads)

This information helps us improve website performance and user experience.

3. How We Use Your Information

Protea Clinic uses your information to:

Schedule and manage appointments and treatments

Contact you with appointment confirmations, reminders, or follow-ups

Send educational, promotional, or service-related messages (with your consent)

Improve website functionality and patient experience

Comply with legal, medical, and regulatory requirements

SMS Messaging Use

When you provide your phone number, you may receive SMS messages including:

Appointment reminders

Scheduling updates

Treatment follow-ups

Promotions or educational content

Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out or HELP for help.

You may unsubscribe from marketing SMS at any time.

4. Medical & Health Information (HIPAA-Aligned Practices)

Protea Clinic uses HIPAA-aligned security practices to safeguard any medical or health information you provide.
Your PHI (Protected Health Information):

Is stored securely in HIPAA-compliant systems

Is only accessed by authorized medical staff

Is never sold or shared with third parties for marketing

5. How We Protect Your Data

We implement industry-standard and healthcare-grade protections, including:

SSL encryption on all forms

HIPAA-compliant EHR and scheduling systems

Restricted staff access to medical or personal data

Regular audits, security updates, and staff training

Despite these safeguards, no online system is entirely risk-free. Use of our website is at your own discretion.

6. Cookies and Tracking Technologies

Protea Clinic may use cookies to:

Improve website functionality

Remember your preferences

Analyze traffic via tools such as Google Analytics or Meta Pixel

You may disable cookies in your browser, though some features may not work properly.

7. Third-Party Service Providers

We may share limited data with trusted third parties including:

Payment processors: Stripe, Square

HIPAA-compliant EHR platforms: Aesthetic Record, PatientNow

SMS/email communication providers: for appointment reminders & notifications

These partners are required to follow strict confidentiality and data-protection agreements.

8. Data Retention

We retain your information only as long as necessary to:

Provide services

Maintain accurate medical records

Meet legal or regulatory requirements

Resolve disputes

Data that is no longer required is securely deleted or anonymized.

9. Your Privacy Rights

You have the right to:

Access or request a copy of your personal data

Request corrections to inaccurate information

Withdraw marketing consent at any time

Request deletion of your personal information (where legally permissible)

To exercise these rights, contact us at:
📧 [email protected]
📞 (908) 382-3069

10. Children’s Privacy

Protea Clinic services are intended for adults age 18+.
We do not knowingly collect data from children.
If information from a minor is identified, we will delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal, operational, or security practices.
The latest version will always be available on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Protea Clinic
📍 534 Broadway, Floor 2, Bayonne, NJ 07002
📧 [email protected]
📞 (908) 382-3069