1. About Protea Clinic

Protea Clinic
📍 534 Broadway, Floor 2, Bayonne, NJ 07002
đź“§ [email protected]
📞 (908) 382-3069

Protea Clinic provides aesthetic, wellness, and medical services delivered by licensed professionals.


2. Eligibility

To use our services, you must be:

  • At least 18 years old, and

  • Legally permitted to enter into binding agreements

If using our services on behalf of another individual or organization, you represent that you are authorized to do so.


3. Not Medical Advice (Website Content)

Information provided via our website, emails, SMS, videos, or social media channels is:

  • For general informational and educational purposes only

  • Not medical advice

  • Not a substitute for an in-person consultation with a licensed provider

Always consult a qualified professional for personalized medical guidance.


4. Appointment Booking & Cancellations

4.1 Booking

Appointments may be scheduled online, by phone, or in person. You agree to provide accurate and complete information when booking.

4.2 Cancellations & No-Shows

Protea Clinic may enforce a cancellation or no-show fee policy.
This policy may include fees for:

  • Late cancellations

  • Same-day cancellations

  • Missed appointments

Details are communicated during the booking process and may vary by service.


5. Payment & Refunds

5.1 Payments

We accept major credit cards, debit cards, and other approved payment methods.

5.2 Refund Policy

Payment policies vary by treatment type.
Because medical and aesthetic treatments have individualized results, no specific outcomes are guaranteed and completed services are generally non-refundable.

Refunds for packages, prepaid services, or products may be subject to additional terms.


6. Patient Responsibilities

You agree to:

  • Provide accurate medical information

  • Follow pre-treatment and post-treatment instructions

  • Notify us promptly of concerns or complications

  • Use our website and services responsibly and legally

Protea Clinic reserves the right to decline treatment if medically inappropriate or unsafe.


7. SMS Messaging Terms (A2P-Compliant)

By providing your mobile number, you consent to receive SMS messages from Protea Clinic, including:

  • Appointment confirmations and reminders

  • Follow-up messages

  • Account notifications

  • Promotional messages (if you opted in)

Message frequency varies.
Message & data rates may apply.

To opt out: reply STOP
For help: reply HELP

Consent to receive SMS is not a condition of purchase or treatment.


8. Privacy & Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, store, and share your information.

Protea Clinic follows HIPAA-aligned practices to protect your medical and personal data.
You may review our full Privacy Policy on our website.


9. Third-Party Services

We may partner with third-party vendors to facilitate services such as:

  • Payment processing (e.g., Stripe, Square)

  • Scheduling or EHR platforms (e.g., Aesthetic Record, PatientNow)

  • Email and SMS delivery

These third parties operate under their own privacy policies and terms.
Protea Clinic is not responsible for errors, outages, or data handling by third-party systems beyond our control.


10. Intellectual Property

All content on our site—including text, graphics, logos, videos, and layout—is the property of Protea Clinic or its licensors.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Sell

any content without prior written consent.

Use of our site grants you a limited, non-exclusive, non-transferable license for personal, non-commercial use only.


11. Prohibited Activities

You agree not to:

  • Attempt to access restricted areas or data

  • Upload harmful code or interfere with website functionality

  • Use bots or automated tools to interact with the site

  • Misrepresent your identity or medical information

  • Use the site for illegal or fraudulent activity

Violations may lead to service termination or legal action.


12. Limitation of Liability

To the fullest extent permitted by law, Protea Clinic is not liable for:

  • Indirect or incidental damages

  • Website downtime

  • Third-party service errors

  • Results that vary based on individual health, physiology, or response to treatment

Use of our website and services is at your own risk.


13. Disclaimer of Warranties

Protea Clinic provides all services “as is” and “as available.”
We do not guarantee:

  • That our website will function without interruption

  • That digital systems will always be secure or error-free

  • Specific medical or aesthetic outcomes


14. Indemnification

You agree to indemnify and hold harmless Protea Clinic, its staff, affiliates, and partners from claims arising from:

  • Your use or misuse of our site

  • Violation of these Terms

  • Misrepresentation or omission of information


15. Changes to These Terms

Protea Clinic may update these Terms from time to time.
The updated version will always be posted on this page with a revised date.

Continued use of our services constitutes acceptance of updated Terms.


16. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.


17. Contact Us

For questions regarding these Terms, please contact us:

Protea Clinic
📍 534 Broadway, Floor 2, Bayonne, NJ 07002
đź“§ [email protected]
📞 (908) 382-3069